TERMS AND CONDITIONS

By using this website, you agree with Real Turkish Delight and its associated Companies to comply with these terms and conditions of use (Terms). Terms may be changed or deleted by us at any time. If you do not agree with the terms and conditions please do not use this website.

By use of this website you agree that you will only register one account by the user of this website. If found to have multiple accounts, accounts will be deleted. Any obscene or offensive language will not be tolerated and all uses agree to use website in a lawful manner.

By use of this website you agree not to place on this website any material that is unlawful or offensive. No material that is encrypted or constitutes junk mail or advertising. By use of this website you agree and acknowledge that any of the above offenses are conducted by user the user may be subject to civil and criminal liability.

LINKS

Our website may contain links to other websites. These links will be provided solely for the convenience of the user, we do not indicate, expressly or impliedly, any association or endorsement by us. Linking to any other website or service it is at your sole risk. All users are prohibited from linking your website to this website without permission from Real Turkish Delight.

CONTENTS

The content of our website is for general information and use only. No warranty or guarantees are given for the content or use of our website.

We have taken all reasonable precautions to ensure our website is free of viruses. You use our website at your risk and it is your responsibility to take all precautions necessary to prevent any loss or damages you may sustain.

LIABILITY LIMITATION

Real Turkish Delight and its associated Companies make no reputation or give warranties of any kind express or implied in relation to or any part of this website or content, all warranties and representations are hereby excluded to the extent permitted by law. The contents of this website should not be taken as advice and should not be relied upon in making any decisions. We accept no responsibility or liability in connection with any loss or damage arising out of or in connection with the use of this website. We accept no responsibility or liability in the respect of connecting to this website. In the event of any liability or warranty which can not be excluded our liability is limited to resupply goods you have purchased from us or amounts equivalent to the cost of doing so.

INTELLECTUAL PROPERTY

This website and its contents is owned by Real Turkish Delight and or its associated Companies and is subject to copyright, trademarks and other intellectual property rights. Contents include but not limited to product names, photographs, logos, texts, icons and entity names including company and business names, graphics, website and design layout.

You will be held solely liable if any infringements occur as a result of using this website. The pages on this website as a whole or in part may be printed for your own personal use Only. You must not publish, modify or incorporate this website or content into any other website.

PRIVACY POLICY

Real Turkish Delight respects your privacy. Any details given to us via this website or any other method will be kept confidential and will not be sold or disclosed to third parties. Any information given to us is stored securely and with the upmost care and respect. The use of this website you acknowledge that you have read and fully understand our privacy policy.

RETURN POLICY

This website and our online store has been designed so you the user has as much information as possible to order products. Please select carefully. It is agreed that all products are sold on a no return for credit basis unless incorrect products are sold to you or products are faulty.

If products delivered are different from your order or description of product is different from order we will deliver to you a replacement product or refund to the same value. All claims must be made within seven days of receiving products. Any products to be returned to us must contain a receipt of the products purchased.

All request for returns must be made to rtd@realturkishdelight.com.au and any agreed claims will be returned to us by an agreed procedure.

If any refund is payable by us payment will be made as soon as possible no later than 30 days from acceptance of claim. All products that make up any claim must be return to us in good condition. Real Turkish Delight accepts no responsibility for damage while in transit on return to us.

DELIVERY POLICY

The Turkish Delight and Chocolates you have chosen will be packed and handled with great care and we endeavour to deliver in a timely manner anywhere in Australia.

All goods are delivered via TNT or Australia Post. Deliveries may take between 2 and 10 days depending on the destination. All goods despatched will have a tracking numbers.

QUALITY GUARANTEE

Real Turkish Delight and associated Companies have been manufacturing products since 1974. We continue to supply quality products from quality ingredients for our customers to enjoy.

Hardings Fine Confectioneries are committed to protecting your privacy. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.

All information we receive from our customers is protected by our secure server that encrypts all customer information before it is sent to us. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us on our servers.